Returns Policy

Return window: you can return unworn, unwashed items with the original tags attached within 30 days of delivery.

Swimwear: bikini bottoms and one-piece swimsuits can be returned only with the hygiene liner still in place and unworn.

How to return: contact us first with your order number and the items you want to return, and we will send you the return address and instructions. Please do not send items back without contacting us.

Return shipping: return postage is paid by the customer, unless the item is faulty or we sent the wrong item. We recommend a tracked service.

Refunds: once your return arrives and is checked, we refund the item price to your original payment method through PayPal, usually within 5–10 business days. Original shipping charges are not refundable unless the item is faulty or we sent the wrong item.

Exchanges: we do not offer direct exchanges. Return the item for a refund and place a new order for the size or colour you want.

Faulty or incorrect items: contact us within 14 days of delivery with photos. We will send a replacement or a full refund, including shipping, and may not need the item back.

Your legal rights: this policy does not affect your statutory rights, including your right under UK law to cancel an online order within 14 days of delivery.

Last updated: November 2026.

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